Privacy Policy

Privacy Policy

Welcome, and thank you for your interest in WebPayServices (WebPayServices,” “we,” or “us”), our website at https://webpayservices.in/ (the “Site”), and all related websites, and other services provided by us. This Privacy Policy describes the information that we collect through the Service, how we use and disclose such information, and the steps we take to protect it. By visiting the Site or by purchasing or using the Service, you accept the privacy practices described in this Policy.

Definitions

  • Client: a customer of WebPayServices.
  • Client Data: personal data, reports, addresses, and other files stored within the Service.
  • Personal Data: information relating to an identified or identifiable natural person.
  • Public Area: accessible by both Users and Visitors without login.
  • Restricted Area: accessible only by Users with login credentials.
  • User: an employee, agent, or representative of a Client using the restricted areas.
  • Visitor: an individual who uses the public area only.

Information We Collect

We collect various types of information from or through the Service, including:

  • User-Provided Information: Name, email, phone number, billing info, preferences, etc.
  • Information Collected by Clients: Client Data uploaded or stored by the Client. Clients are responsible for notifying their users.
  • Automatically Collected Information: IP address, device info, browser type, pages visited, and interactions via cookies, pixels, or web beacons.
  • Integrated Services: Information from third-party accounts like Google when authorized.
  • Information from Other Sources: Data obtained from partners, advertisers, or third parties combined with our collected data.

How We Use Your Information

  • Operations: To operate, maintain, enhance, and provide Service features and support.
  • Improvements: To analyze usage trends, improve the Service, and develop new products or features.
  • Communications: For customer service, updates, promotions, and administrative purposes.
  • Cookies and Tracking: To personalize service, provide customized ads, monitor usage metrics, and track promotional activities.
  • Analytics: Using Google Analytics for traffic analysis and user navigation reports.

Disclosure of Information

  • Unrestricted Information: Voluntarily shared information in public areas.
  • Service Providers: Third-party providers assisting with services, under confidentiality agreements.
  • Non-Personal Information: Aggregated or anonymized data shared for marketing or reporting purposes.
  • Law Enforcement & Legal Compliance: Information may be disclosed to comply with legal obligations or protect rights and safety.
  • Change of Ownership: Data may be transferred in case of mergers, acquisitions, or insolvency, maintaining privacy compliance.

Your Rights

  • Access, correction, deletion, or transfer of Personal Data by contacting Support@webpayservices.in.
  • Update account information and preferences anytime via Account settings.
  • Opt-out of promotional communications via email or SMS.
  • Opt-out of Google Analytics tracking via the Google Analytics Opt-out feature.

Data Security

  • Credit card transactions via PCI-compliant gateways.
  • Personal data secured behind protected networks, encrypted via TLS/SSL.
  • 2FA for account security.
  • Immediate breach investigation and reporting within 72 hours.

Third-Party Services

  • May include links to external services; WebPayServices is not responsible for their privacy practices.
  • Google services usage adheres to Google API Services User Data Policy.

Data Retention

  • Closed accounts data deleted within 6 months; backups kept for 2 months.
  • Legal transactions retained for 5 years.
  • Client Data retention per client instructions and legal requirements.

Cookies

  • Strictly necessary cookies for site functionality.
  • Functionality cookies for remembering preferences and enhancing user experience.
  • Behaviorally targeted advertising cookies to serve relevant ads.

Fair Information Practices

We comply with Fair Information Practices and notify users of any data breaches within 7 business days. Individuals have enforceable rights to pursue legal action against non-compliance.

Modifications

Privacy Policy may be updated periodically. Significant changes will be notified via email. Continued use implies acceptance.

Contact Information

For any questions, email Support@webpayservices.in or mail at:

Office No 194 Raguleela, Mega Mall
behind poisar bus depo,
kandivali west, Mumbai, Maharashtra 400064